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Cover image showing the redesigned post-a-shift form embedded on the shifts page, alongside an inset of the modify schedule overlay, illustrating how managers can quickly post multiple shifts and effortlessly extend or adjust schedules
$377k
Additional GMV Contributed

Redesigning Scheduling Workflow to Unlock Continuity and Higher Fill Rates

Team
Kartik Iyer
Team member profile picture: Sergii Melnykov
Sergii Melnykov
Team member profile picture: Pratik Singh
Pratik Singh
My Role
UX Research
Product Strategy
Product Design
Prototyping

View Project ->

Cover image: depicts three different screens: 1. the table view of the activations dashboard listing a number of leads with their respective sources (centre); 2. a screen from the onboarding process depicting the step to create a team (top left); 3. The new prospect form (bottom right).
50% Faster
From Lead Qualification to Dashboard Access
Zero
Unverified Accounts

An Enhanced Workflow for Effortless & Secure Company Onboarding

Team
Kartik Iyer
Team member profile picture: Basit Saeed
Basit Saeed
Team member profile picture: Sergii Melnykov
Sergii Melnykov
Team member profile picture: Pratik Singh
Pratik Singh
My Role
UX Research
Product Strategy
Product Design
Prototyping
Product Execution

View Project ->

Cover Image: Depicts two screens— 1. The main screen shows the workflow to edit an off-app shift which allows finance team to adjust timesheets before generating invoices. 2. The screen in inset shows a card from the check-ins overview page listing all workers booked for a shift with their respective check-in statuses.
20% Lesser
Manual Corrections During Invoicing
65% Fewer
Attendance Dispute Tickets Per Week

Minimizing Billing Gaps with Real-Time Check-Ins and Time Management

Team
Kartik Iyer
Team member profile picture: Sergii Melnykov
Sergii Melnykov
Team member profile picture: Wilson Christian
Wilson Christian
Team member profile picture: Pratik Singh
Pratik Singh
Team member profile picture: Mickey Xiong
Mickey Xiong
My Role
UX Research
Product Strategy
Product Design
Prototyping

View Project ->

Article Coming Soon
Cover image depicting a number of mobile app screens showcasing mobile onboarding journey and verification micro-moments.
21% Higher
ID & Eligibility Verification Completion
16% Fewer
Abandoned Onboards

Leveraging Micro-moments to Drive Higher Verification Completions

Team
Kartik Iyer
Team member profile picture: Wilson Christian
Wilson Christian
Team member profile picture: Ajith Anto
Ajith Anto
Team member profile picture: Pratik Singh
Pratik Singh
My Role
Prototyping
Usability Testing
Product Strategy
Product Design

🚧 Coming Soon 🚧